Shipping & Delivery Policy

Order processing and delivery timelines are shown in the summary above. These are estimates, not guarantees, and begin once your order is confirmed and payment is verified. Processing and delivery times may vary during sale periods, public holidays, or due to courier delays.

We currently ship across India through our courier partners. Some remote or restricted-serviceability locations (as determined by our courier partners' own serviceability checks) may experience longer delivery times, additional charges, or in some cases may not be serviceable — this will be indicated at checkout where possible.

Once your order is dispatched, you'll receive a shipping confirmation with tracking information by email (and SMS/WhatsApp, where available). You can also view your order status by visiting our Track Order page.

Our courier partners will typically make more than one delivery attempt. If you're unavailable at the time of delivery, the courier may leave a notice, attempt redelivery, or hold the package at a local facility for collection, depending on their own process. Please ensure your contact number and address are accurate to avoid delays.

Please double-check your shipping address before placing an order. If a package cannot be delivered due to an incorrect or incomplete address, additional shipping charges may apply for redelivery. Contact us as soon as possible if you notice an error after placing your order — we'll try to update it before dispatch, but cannot guarantee changes once an order has shipped.

If your order hasn't arrived within the estimated delivery window, please contact us with your order number and we'll investigate with our courier partner. In the rare case a shipment is confirmed lost in transit, we will arrange a replacement or refund in line with our Cancellation, Returns & Refunds Policy.

If a package arrives visibly damaged, please avoid accepting it if possible, or note the damage with the courier at the time of delivery. Contact us within a reasonable time of delivery with your order number and photos of the damage so we can assist.

Order processing and delivery may be delayed around public holidays. We are also not responsible for delays caused by events outside our reasonable control, including but not limited to natural disasters, strikes, courier network disruptions, or government restrictions.